Our Course Manager, Mr Benny Chin, was invited by the ITSM industry forum to be their guest speaker for their premium event on 15-Aug.
Event: Learning Enterprise on ITSM
Date: 15 Aug 2011 (Monday)
Event: Learning Enterprise on ITSM
Date: 15 Aug 2011 (Monday)
Venue: Singapore Management University (SMU)
Time: 06:30 PM to 09:00 PM
Programme / Synopsis:
What are the benefits of using a learning enterprise to teach ITSM methodologies? How much more will staff and student learn from using this technique of the enterprise as compared to the traditional teaching strategies? This session aims to share practical real life best practices on using the concept of a learning enterprise to impart ITSM methodologies.
Speaker Biography:
Benny Chin has been with Temasek Polytechnic since year 2000. He is currently the Course Manager for the Diploma in Mobile & Network Services, Course Manager for the Diploma in Mobile & Wireless Computing and the Manger overseeing the IT Service Delivery & Operations Support of the school. Portfolios and projects under his charge are the School's APVC member, ITSM Centre Project and the Avaya Unified Communication Centre of Excellency Project.
Prior to joining Temasek Polytechnic, Benny had been a Manager in the Supplier Quality Department in Western Digital Singapore.
Time: 06:30 PM to 09:00 PM
Programme / Synopsis:
What are the benefits of using a learning enterprise to teach ITSM methodologies? How much more will staff and student learn from using this technique of the enterprise as compared to the traditional teaching strategies? This session aims to share practical real life best practices on using the concept of a learning enterprise to impart ITSM methodologies.
Speaker Biography:
Benny Chin has been with Temasek Polytechnic since year 2000. He is currently the Course Manager for the Diploma in Mobile & Network Services, Course Manager for the Diploma in Mobile & Wireless Computing and the Manger overseeing the IT Service Delivery & Operations Support of the school. Portfolios and projects under his charge are the School's APVC member, ITSM Centre Project and the Avaya Unified Communication Centre of Excellency Project.
Prior to joining Temasek Polytechnic, Benny had been a Manager in the Supplier Quality Department in Western Digital Singapore.
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